Support — Meowdoku Hex

How do the rules work?

Place one cat in every color region. Each straight line of cells, in all three of the grid's directions, also holds exactly one cat, and no two cats may touch. Double-tap a cell to place a cat; single-tap to mark it with an X. The in-app "How to Play" guide (book icon, top right during a puzzle, or in Settings) walks through this with examples.

What happens when I make a mistake?

If a cat breaks one of the three rules (it touches another cat, or doubles up a color or a line), you'll see a quick "Whoops!", the rule it broke lights up, and it costs nothing. A cat that breaks no rule but isn't part of the answer costs one of your three hearts. Run out of hearts and you can restart, or watch a short ad to keep going.

How do hints and free cats work?

The lightbulb shows the next cell that can be worked out, with a short explanation and a highlight of the region or line it came from. The cat button places one correct cat instantly; its number shows how many you have left. You get more free cats as you solve puzzles and each new day, or by watching a short ad when you run out.

What's the Daily Challenge?

Every day there are new Small, Medium, and Large daily puzzles, the same for every player. They switch over at midnight your local time, and solving at least one keeps your streak going.

How do I unlock more cats?

Your cat collection grows as you play: new cats unlock as you solve puzzles and as you earn achievements. Tap your cat in the top-left corner of the home screen, then Cat Collection, to see them all and choose which one is your avatar. Unlocked cats also show up on the board.

My puzzle progress looks wrong or missing.

Progress is saved on your device, and to your account if you're signed in. If you signed in with a different account than before, or reinstalled without signing in first, progress saved only on the old device won't carry over. Email us if something looks genuinely corrupted rather than just missing.

I want to delete my account and data.

Tap your cat in the top-left corner of the home screen to open Profile, then use "Delete account". This removes your leaderboard entries and cloud-synced data. See our Privacy Policy for details on what's stored and for how long.

I found a bug.

Email us at the address above with what you were doing when it happened and, if possible, a screenshot. That's the single most useful thing you can include.

Common questions